Every dentist considering new software calculates the risk first. High upfront costs? That’s a barrier. A whopping monthly fee? Another barrier.
But ExACT eliminates those barriers entirely.
The once-off amount is only R5,895. And the monthly fee is R579 per dentist—the lowest in South Africa.
Another major consideration? The quality of support. Studies show that dental practices rank customer support as the second most important factor when choosing new software. Internally, this translates to: “If we call at 4:55 p.m. on a Friday, will we get a real solution—will support be reachable right away?”
Purchasing ExACT Dental Software
New Practice, New Location, or Expanding—ExACT Fits Every Beginning
When you look at new software, you aren’t just asking “what does it do?”—you’re asking “does this justify its monthly fee?”
ExACT supports the two outcomes every practice needs: stronger patient care and stronger business performance. Your practice runs faster, smarter, and more profitably when everything works together. Ultimatley, profitability improves when the entire practice moves as one.
A System That Feels Familiar Within Minutes
“Easy-to-use and intuitive”—that’s what dentists say in reviews about ExACT. The software boosts efficiency in ways that matter day-to-day, helping practices manage workflows that used to feel scattered.
With ExACT, all the essential pieces connect: accounting, scheduling, charting, clinical notes… everything under one system.
Whether you run a single-dentist practice or a busy multi-user environment, the software helps you tighten processes, reduce errors, and lift performance in ways that become visible on your monthly numbers.
A Pricing Structure Every Dentist Can Afford
When you compare ExACT to other systems, the savings are immediate. Some competitors charge 30–50% more per month. Others hide “setup fees,” “licence renewals,” or training charges that push your total spend into the thousands. ExACT avoids all of that.
When a practice wants pricing that respects the realities of South African dentistry, ExACT is the system that makes financial sense.
ExACT Dental Pricing Guidelines
Our pricing structure depends on a few factors—primarily the number of dentists in your practice and whether you operate as a single-user or multi-user practice. The pricing table provided is a guideline.
| Single Dentist | Group Dentist Options | ||
|---|---|---|---|
| Main License | Sub License | 2nd Sub License | Locum |
| 1 dentist | 2nd dentist | 3rd dentist | Locum |
| 1 database | Shared or separate DB | Shared or separate DB | Same DB |
| R5,895 once-off | R4,790 once-off | R3,850 once-off | Free |
| R579 monthly | R479 monthly | R385 monthly | Free |
Your ExACT Setup & Onboarding Process
Step 1: Speak to an ExACT Sales Representative
Request an order confirmation form from our New Practice Implementations & Sales team. To request the form, contact 082 725 3860 (24/7 via call or WhatsApp). We offer discounts for both single and group practices purchasing ExACT. We also offer payment plan options over three months.
Step 2: Sign the Order Confirmation Form
- Review the order form, noting the pricing and monthly payment structure.
- Review ExACT’s hardware specifications to ensure your current computer or laptop is compatible.
- Sign the order confirmation form and email it to ecisales@ecizone.com.
- You will receive an email confirming receipt from our New Practice Implementation department.
- Your sales representative will contact you to schedule installation and training dates.
An ExACT dental software license is a legal instrument governed by the ExACT Version 3.0 End-User License Agreement. The agreement explains the permitted use of the software. The software is copyright-protected in both source and object code form. A main license or sub-license holder grants the licensee permission to use one or more copies.
Step 3: Installation and Training
Installation and training are completed remotely via remote support. This allows our technical and support teams to connect to your computer to install ExACT. They will guide you through each step.
Step 4: Receive Your Invoice
Our accounts department will send your invoice on the day of installation.
Step 5: Sign the ExACT User-License Agreement
- The license agreement is governed by the ExACT Version 3.0 End-User License Agreement.
- Your sales representative will send you a copy, usually at the same time as the order confirmation form.
- Take note of the monthly user license fee (single-user or multi-user).
This agreement is signed on the day of installation.
Step 6: Introduction to Helpdesk and Support
Once installation is complete, our helpdesk team will contact your practice to introduce your support channels and ensure you are comfortable using ExACT from day one.
That said, our support stays human—100% of the time. No automated voices. No bots. You pick up the phone and speak to a person who knows your practice by name. And if you prefer WhatsApp, you get a quick reply… not in an hour, not tomorrow. In minutes. Ultimately, when you move to ExACT, you never feel like ticket number 487 in a queue. You feel supported from day one.